Store terms.
Effective 10 November 2026 · Version 1.2
Who we are and how to contact us
zzou publishes and supports the original digital planning templates sold on this website. Contact zzou through our support form for product, order or policy questions. Our payment provider’s seller-of-record and billing details are disclosed on the payment page and receipt. Do not complete a purchase if those details or the final amount are unclear.
Products and requirements
All products are English-language downloadable files for personal household use. They are not physical goods, subscriptions, memberships, customized services or hosted software. Each product page lists the version, modules, file formats and compatible software. CSV files open in Excel, Numbers, LibreOffice or Google Sheets; CSV does not preserve spreadsheet styling. Printable HTML opens in a modern browser and Markdown guides open in a text editor. No macros or paid app are required. Review the free sample before buying.
Prices, payment and acceptance
Prices are one-time amounts in USD. Listed prices include applicable sales taxes. The tax breakdown and final total are shown on the secure payment page before payment. There are no shipping charges or recurring fees. Your order becomes a paid purchase only when the payment provider confirms successful payment. A cart, a redirect or a pending payment is not proof of payment. If payment service is unavailable, no payment is accepted through this site. Do not retry a pending payment until its status is clear.
Digital delivery
After successful payment, the payment provider supplies your receipt and zzou sends a separate download email to the address entered at checkout. Download links expire after 48 hours; the order page in the same browser can refresh access for up to 24 hours. Contact zzou with your order reference if you need help restoring access. Use an address you can access. Delivery is electronic; download and save a private backup. Check spam and contact us if delivery is missing after 15 minutes. We can verify the order and restore access. Read the delivery, refund and cancellation policy before paying.
Your license and our content
A purchase grants the personal household license, not copyright ownership. You may edit, print and privately back up files for your household. Resale, redistribution, sublicensing, public template sharing and use as a competing template product are excluded. Your worksheet entries remain yours; original product rights remain with zzou. The same use limits apply to free samples.
Immediate supply and withdrawal
Checkout asks you to request immediate digital delivery and acknowledge that, where applicable law permits, a withdrawal right may end when delivery begins. This does not remove rights for defective or misdescribed digital content or any mandatory rights. Our refund policy explains how to request help, cancellation or a refund.
Practical limits
Templates organize information; they do not book travel, inspect equipment, provide professional advice or guarantee results. Examples are fictional. Verify current travel details and follow relevant food, product and equipment instructions. Do not put passwords, identity documents or payment details in worksheets or support messages.
Support, changes and disputes
We aim to answer support requests within two business days. Include the product title and order reference. The product version and terms disclosed when you purchase apply to that purchase; later changes do not retrospectively remove your rights. Contact us first about a problem. Nothing here limits non-excludable consumer rights or rights available through your payment provider.